If you need to do any of the following, please contact our support team via email or post your question in our support forum, and we will help in any way we can:
Currently, from the Accounts Overview page, you can only cancel your subscription. You cannot view the information stored in your mSecure app(s). To be clear, you are only able to view details about your account online. Our Website ( As of mSecure 6, you now can sign in to your account on our website. When making your purchase from inside mSecure, you have the least amount of flexibility for making changes, and these app stores don't give their third-party developers the ability to help their customers.īelow is information and instructions for managing your subscription on the different platforms through which you can sign up for an mSecure Subscription: For iOS, you are going through the App Store, for Mac, through the Mac App Store, for Android, through the Play Store, and for Windows, you're signing up through the Microsoft Store. When signing up from within the mSecure app, you are actually signing up through the app store your device is connected to. On the account overview page, you'll see an option to make changes to your subscription. If you signed up for your subscription through our website, please click here to sign in to your account.
They provide the greatest amount of flexibility when it comes to making changes to your subscription. We use a service called Paddle which handles the purchases made from our site.
We have a greater ability to support you when you sign up for your subscription from our website. There are two ways you can sign up for your mSecure subscription, and the ways in which you can make changes to your subscription differ depending on how you signed up.
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